CREATE A NEW AAFC SERVICE DESK REQUEST

1. On the Cadet Service Desk portal, click Open a New Ticket
2. Sign in or register for a new account
   
3. Select a Help Topic from the drop down menu.
4. Fill out the ticket details.
5. Complete as much information as possible to assist with the resolution of your request. Screenshots are a great help for CEA issues.
6. If adding an attachment, click Choose Items and browse to the file location to upload it or you can drag and drop the file into the ticket.
7. Additional forms will be displayed depending on the on the Help Topic you choose
8. Click Create Ticket

Confirmations

You will receive two notifications:

• On-screen notification
• Email notification
  • Make sure that you check your spam or junk mail folders and add servicedesk@airforcecadets.gov.au to your safe senders list.

Further Information

Quick Reference Guides are available on the site under the Knowledgebase section.

Contact your Wing ICTSO for further information. ictso.xwg@airforcecadets.gov.au